Privacy Policy

Who We Are

Our website address is: https://ai-nexus.sg

1. Personal Data

We value your privacy and are committed to handling your personal data responsibly. This policy outlines how we collect, use, disclose, and protect personal data.

“Personal data” means information about an identifiable individual, such as name, contact information, identification details, and other relevant data.

2. Data Collection

We may collect your personal data in the following ways:

  • When you contact us to inquire about our services.
  • When you enter into an agreement with us.

Examples of personal data we may collect include your name, NRIC, contact details, email address, birth date, nationality, and financial information such as bank account details.

3. Use of Personal Data

The personal data we collect is used to:

  • Deliver services and fulfill contractual obligations.
  • Process payments.
  • Respond to inquiries, complaints, or feedback.
  • Manage and improve your relationship with us.
  • Comply with legal and regulatory requirements.

4. Disclosure of Personal Data

We may share your personal data with:

  • Third-party service providers to assist in service delivery.
  • Regulatory or governmental authorities if required by law.

Personal data may be transferred internationally, with safeguards in place to protect your privacy.

5. Consent Withdrawal

You can withdraw your consent for data collection and usage at any time by contacting our Data Protection Officer (DPO) at the email provided below. However, withdrawing consent may affect our ability to provide you with services.

6. Access and Correction

To access or correct your personal data, submit a written request to our DPO. A reasonable fee may apply for access requests. We aim to respond within 30 days.

7. Security Measures

We take security seriously and implement appropriate technical, physical, and administrative measures to protect personal data. However, no method of transmission over the Internet or electronic storage is entirely secure.

8. Data Accuracy

Please update us if your personal data changes so we can maintain accuracy.

9. Data Retention

We retain personal data only as long as necessary for the purposes it was collected or as required by law.

10. Contact Our Data Protection Officer

For any questions or requests regarding your personal data, please contact our DPO at:

11. Policy Updates

We may revise this policy periodically. The latest version will always be available on our website, and your continued use of our services signifies your acceptance of these updates.

Effective Date: October 2024