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26 ANSWERS
Getting started
What does AI Nexus do?
AI Nexus Communications Pte Ltd works on AI sales workflows, CRM and workflow integration, custom software, web and mobile applications, and sales reporting. Finance AI is offered as a scoped discovery pilot.
Do we need a detailed technical brief?
No. Bring the process you want to improve, the tools you use and an example of the problem. We can help turn that into a focused brief and a practical next step.
How much does a project cost?
Pricing depends on the workflow, integrations, data, design and support requirements. We provide a scoped proposal after discovery rather than applying one price to every business.
How long will implementation take?
Timelines depend on scope, access to systems, data readiness and review availability. We agree milestones after assessing these dependencies; a focused pilot can be a useful first step.
Can we start with a small pilot?
Yes. A bounded workflow, named owner and agreed success measures help establish whether the approach is useful before expanding the scope.
How do you handle business data?
We agree what data is needed, who can access it and how it will be handled within the project. Hosting location, retention, third-party tools and access permissions must be reviewed during scoping.
Will you support the system after launch?
Support, maintenance, hosting and change requests are defined in the proposal. We agree responsibilities and handover requirements before delivery.
How can we contact you?
Use the WhatsApp button to contact +65 8968 6827, or prepare a project brief on our Contact page. The current enquiry form creates a copyable brief; it does not send an email.
AI sales agents
Will the AI replace our sales team?
The proposed workflow handles agreed first-stage questions. People remain responsible for relationships, complex discussions, pricing and commitments.
Can it connect to our CRM?
We first check your CRM’s API, available fields and access permissions. The integration and any third-party charges are scoped separately.
Can you guarantee appointments or sales?
No. Outcomes depend on the audience, offer, contactability and follow-up. We agree a baseline and pilot measures before rollout.
Integrations
Do we need to replace our current software?
Not necessarily. We assess the tools you use first. An integration is feasible only where the systems expose suitable access and support the intended workflow.
What happens if a system is unavailable?
The agreed design can include bounded retries, logging and manual review. Recovery behaviour is documented as part of the integration scope.
Can you integrate every platform?
No universal compatibility is assumed. API availability, subscription tier, permissions and vendor limitations must be reviewed first.
Custom software
How do you estimate cost and delivery time?
We estimate after reviewing workflows, integrations and acceptance criteria. A smaller first release can reduce uncertainty before committing to a broader build.
Who owns the code?
Source access, intellectual property and third-party licence terms are agreed in the project contract. We clarify these before development begins.
Is maintenance included?
Maintenance, hosting, support hours and future changes are agreed separately in the delivery scope. They are not assumed to be unlimited.
Web & mobile
Do we need a native mobile app?
Not always. A responsive web application may be sufficient. Device features, offline needs and distribution requirements inform the decision.
Can you improve an existing application?
Yes, subject to a review of the codebase, hosting, dependencies and access. We identify what can be retained before proposing changes.
Does this include content and SEO?
Content, metadata, redirects and search requirements can be included in the agreed scope. Search rankings and traffic are not guaranteed.
Reporting
Can a dashboard fix poor source data?
A dashboard can expose problems but cannot make unreliable data accurate. Data cleanup and ownership changes may be needed alongside reporting.
Will the dashboard be real-time?
Only if the sources and agreed architecture support it. We choose a refresh schedule that matches the decision being made.
Can you report return on marketing spend?
Only with suitable cost and outcome data and agreed attribution rules. We distinguish directly linked outcomes from estimates.
Finance AI
Can the AI approve payments or post transactions?
Not in this discovery pilot. Finance retains approval, payment and posting authority.
Is this a finished finance product?
No. It is a scoped discovery pilot used to evaluate whether a specific task is suitable for further development.
What happens if an output is wrong?
Outputs are subject to human review. We record errors, examine their causes and include correction effort in the pilot evaluation.
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